Which phones and computers work, and what if recording doesn’t start?

You add your message in the web browser on your phone or computer, with no app to install. If the camera won’t start, it’s almost always a permission setting.

1. 1Allow camera and microphone access when your browser asks.
2. 2If you tapped no, turn camera and microphone access back on for thisfeeling.app in your browser or phone settings.
3. 3If the link opened inside another app, open it in your phone’s own browser instead (Safari on iPhone, Chrome on Android).
4. 4Close other apps that may be using the camera, then reload the page.
5. 5Still not working? Upload a video you already recorded, or send a voice note, photos or a written message instead.

If sending fails, you’ll see “That didn’t go through. Try again.” Your recording stays on the page, so you don’t have to record it again. Keep the page open until it’s added.

If none of this helps, email [email protected] and tell us your phone model and browser.